Popular questions from our customers
Where do we ship? How much to my country?
Simplevery Ships Worldwide: Discover Shipping Fees and Times at Checkout for Your Location. Enjoy Exclusive Discounts and Free Shipping Promotions Throughout the Year. Stay in the Loop for Our Latest Deals!
When my order will be shipped?
At Simplevery, We Strive to Ship Your Order as Soon as Possible: Please Allow 2-5 Business Days for Processing, and 7-14 Days for Handmade or Hand Painted Products. Our System Will Update You on the Order Status and Send Tracking Information Automatically.
How long is the shipping time?
Simplevery Ships Products from Multiple Fulfillment Centers Globally for Quality Guarantee: Delivery Times May Vary from 7-30 Business Days Based on Your Location and Product Availability. Please Note That Unforeseen Circumstances Such as Covid-19, Natural Disasters, Holidays, and Weather May Cause Delays in Delivery.
Will my parcel be tracked?
Stay Up-to-Date with Your Order Status: Simplevery Will Send a Shipping Confirmation Email with Tracking Information as Soon as Your Order Ships. Please Note That Order Numbers May Not Instantly Update with Delivery Status, But Tracking Information Should Be Available Within a Few Business Days.
What can I do if I missed applying the discount code?
Simplevery Values Your Satisfaction and Wants You to Enjoy All Promotions: If You Missed Applying a Discount Code, Contact Us firstname.lastname@example.org Your Order Number and We'll Issue a Refund for the Discount Variance. Shop with Confidence Knowing You Won't Miss Out on Any Deals.
Who pays for custom duties/taxes?
Customs Taxes and Duties Are Regulated by Your Government and Postal Office: Simplevery's Shipment Policy Requires Customers to Pay for Any Customs Duties and Taxes Incurred During Shipping. Please Check with Your Local Authorities for More Information on Customs Regulations.
Can I cancel the order?
Cancellation Policy at Simplevery: Customers Can Cancel Their Order Without Penalty Within 24 Hours of Creation. Please Note That Orders Cannot be Cancelled Once Shipped. Shop with Confidence Knowing You Have the Flexibility to Cancel Your Order Within the First 24 Hours.
Can I return the product if I don’t like it?
Simplevery's Return Policy: We Want You to Enjoy Your Shopping Experience and Value Your Feedback. If an Item Isn't a Perfect Match, You Can Return It for a Refund Within 14 Days of Delivery. To Be Eligible for a Return, Your Item Must Be in the Same Condition as You Received It, Unworn or Unused, with Tags, and in Its Original Packaging. Please Note That All Returns Are Subject to a 10% Restocking Fee and That the Customer Is Responsible for the Cost of Return Shipping.
What should I do if my parcel arrived damaged?
Simplevery's Product Quality Guarantee: We Apologize If Your Order Arrives Damaged Despite Our Extra Protection and Padding. In Case of Defective Items Due to Mail Service Mistreatment, We Will Issue You a Brand New Item Once We Confirm the Damage. Your Satisfaction Is Our First Priority and We Will Follow Up on Your Request with the Utmost Care and Promptness.
Please contact us with:
- Your order number
- A picture/video of the damaged product
Shop with Confidence Knowing We Stand Behind Our Products.
Any discount on the bulk purchase or wholesale?
Simplevery Offers Discounts for Bulk Purchases: We Welcome Organizations and Individuals to Contact Our Sales Team at email@example.com for Further Details. Enjoy a Better Discount When You Shop in Bulk at Simplevery.
Get in Touch with Simplevery: We're Here to Help with Any Questions or Concerns You May Have. If You Need Further Assistance or Have Inquiries That We Haven't Addressed, Please Don't Hesitate to Contact Us firstname.lastname@example.org. Shop with Confidence Knowing That We're Here to Support You Every Step of the Way.
Do you have any question?
If you do not find the answer to your question in our FAQ, you can send us a message by filling out the form below.